Can You Help???

The people of Ukraine are in urgent need of our help!

Please, if you have any of the items listed below, that you can give to help them, then that would be great 👌

We will be collecting the items at our office until 18th March, when the items will then be transferred to a haulage company, Kingswood Pallets Ltd, who will be going to Poland with all the items.

So please bring any items you can give to our office, or if you see one of our engineers then you can pass the items to them.

Our Coronavirus Working Procedures (Jan 2022)

Company Procedure for Limiting The Spread of Coronavirus

As a company we are still providing heating & plumbing installation and maintenance services to all our customers. 

We are taking the control of coronavirus seriously, whilst still trying to offer our essential services to our customers.

We have a duty of care for our employees and customers to limit the risk of them contracting and/or spreading the virus.

To help control the coronavirus, we ask our customers to:

  1. Expect to see our engineers wearing disposable gloves and putting on a face mask before entering the property.

  2. Ensure the area around where our engineer needs to work is fully clear of removable objects and clean.

  3. Open a window in or near the area of main work, before, during and for at least 1 hour after the engineer has left.

  4. Designate one person in the property to deal with our engineer.

  5. Open the door to let our engineer in and then step back at least 2 meters.

  6. Keep at least 2m distance from our engineer at all times, ideally staying in a different room.

  7. Ensure other people in the property stay in a different room.

  8. Don’t offer engineers drinks or food.

  9. Pay by credit/debit card or bank transfer.

  10. Clean the area where our engineer was after he has finished.

Merry Christmas

Wishing you a Merry Christmas and a Happy New Year

We’re here, helping to keep you warm over Christmas.
Need help with a heating or plumbing issue then give us a call
01483 234701 

Our Christmas opening hours this year are:

Friday 24th Dec – 8am to 4pm
Saturday 25th Dec – Closed         
Sunday 26th Dec – Closed       
Monday 27th Dec – 8am to 4pm  
Tuesday 28th Dec – 8am to 4pm  
Wednesday 29th Dec – 8am to 4pm     
Thursday 30th Dec – 8am to 4pm   
Friday 31st Dec – 8am to 4pm
Saturday 1st Jan – Closed       
Sunday 2nd Jan – 8am to 4pm
Monday 3rd Jan – 8am to 4pm

Job Vacancy: Plumbing Engineer

Plumbing Engineer Job Description

Main duties to include, but not limited to, the following types of work:-

  • Various plumbing repair works in domestic & commercial properties
  • Plumbing installations, replacements and upgrades
  • Hot water cylinder replacements & vented to unvented system upgrades
  • Attending planned and un-planned urgent calls
  • Work on heating systems (not gas or oil related)
  • Be on a rota for weekend call outs

You will need to be able to:

  • Work independently & with other Team members when required
  • Start and complete urgent jobs as requested with minimal notice
  • Be willing to work overtime when required to complete urgent jobs
  • Understand, deal with & resolve problems as described by the customer
  • Ensure work is carried out efficiently & to give customer’s peace of mind

Work should be carried out to the highest standard, whilst ensuring customers’ requirements and regulations are met. Overcoming any problems that may arise during the job. The customers’ property should be treated with the highest most respect, at all times, laying dust sheets around work areas and wearing shoe covers where required. Ensuring work areas are as clean on completion, as they were before you started.

Candidate Profile

You would be described as:

  • Being conscientious in your work and appearance
  • Having a high level of integrity
  • A good communicator
  • Enthusiastic
  • Self-motivated
  • Adaptable
  • Eager to learn
  • Willing to go the extra mile

Requirements, Qualifications & Experience

  • Plumbing  NVQ Level 2 (or similar)
  • Unvented Cylinders
  • Minimum 5 years’ experience in installation & maintenance work
  • Live within 15 miles of Guildford

Key Performance Indicator’s (KPI’s)

As part of the job position we will be looking for the successful applicant to meet these KPI’s:

  • Jobs to be completed to ensure safety, reliability and efficiency
  • Jobs to be completed to ensure minimal call backs, of no more than 1 in 25 jobs
  • To ensure all work is carried out to meet current regulations, good working practices & our company standards
  • To have an excellent knowledge of problem solving 
  • The job is completed to the complete satisfaction of the customer
  • To meet the Company culture and standards at all times


  • 40 hours per week at £16-18/hr
  • Weekdays & Saturday Overtime at 1.5x standard pay
  • Sunday & Bank Holidays Overtime at 2x standard pay
  • Weekend on call with £20-£40/day standby fee
  • 30 days paid holiday (Inc. usual bank holidays)
  • 1 extra holiday for every five years of continual service
  • NHS Top-Up plan to get money back for eligible treatments
  • Company van, available for private use (charged per mile)
  • PPE, uniform and mobile phone provided
  • Company pension scheme
  • Training provided for on-going and new upskill courses

If you feel you’ve got what it takes to join our team then send an email to with your CV and a covering letter stating why we should consider your application. Please add the job tittle in the subject line.

One common roofing problem that causes damp…

Do you want to know one of the MOST common roofing problems that causes damp?


Do you have a tiled pitched roof with a felt underlay fitted before 2000?


Do you have signs of damp on walls close to the roof?


 Then chances are your felt underlay has rotted away near to the gutter, allowing water to pass into the cavity, causing damp walls!

This common problem can be fixed without the need to re-felt the whole of your roof.

See below how this problem can be resolved:

The lower section of tiles are removed, with the felt underlay cut away

A plastic tray is then fitted to the base of the rafters, which overhangs into the gutter

A new lower section of felt underlay is then fitted

New tile batten is fitted

The existing tiles are then put back

For any roofing works please call 01483 234701 or email  

Charities Still Need Our Help

We help change lives through everyday business activities, by giving to a project every time we install a new boiler.

The last year has not been an easy year for most of us, so I’m grateful for the support our customers are giving us by continuing to use our services. From the work our customers provided in 2020 we have managed to donate £4,256.00 to Cherry Trees, which pays for 220 hours of play, laugh and new experiences for children with severe physical and mental disabilities at Cherry Trees.

Charities still need our help with funding, now more than ever

Could you be a giving business too, by regularly giving something to a worthy cause?

Cherry Trees is a small charity providing exceptional home-from-home specialist short breaks/respite for children and young adults aged 0-19 with a range of complex disabilities including learning, physical and sensory impairments.

Founded in 1980 by a group of parents and doctors, Cherry Trees is a lifeline for the families of more than 100 children and young people who are regularly cared for here, whether it be after school for a few hours, a weekend or even a couple of weeks stay.

Cherry Trees is a unique place, providing professional care in a safe, stimulating and fun environment, where every child is valued for who they are.  It is a community that is dedicated to children and young people, enabling them to spend time with friends and enjoy new experiences and opportunities, while their families have a much needed break.

Visit the Cherry Trees website here

Health Service Heroes


NHS workers go beyond normal duties when it comes to caring for others, especially when it comes to the current COVID pandemic.

Their great work quite often goes without appreciation.  

So we would like to show our appreciation, by offering local NHS workers a 10% discount* from any work we do for them (T&C’s apply).


*Terms & Conditions:

  1. The discount only applies to employed NHS workers producing an in date NHS identification badge
  2. The discount only applies to work carried out in a property owned/part owned by the NHS worker and is their main residence
  3. The discount not valid for rental properties
  4. The discount may be stopped without notice
  5. The discount may be removed at the discretion of the company

Roofing Repairs

We can now offer roofing repairs for pitched and flat roofs.

We have teamed up with Martin Rayner and his professional, courteous and friendly team, so we can deal with all your necessary enquiries from small roofing repairs to large roofing projects.

Martin, who already carries out the roofing work for us when we put new boiler flues through roofs, can now offer additional roofing services. They are experienced at all Pitched Roofs (slate and tiled) and Flat Roofs (felt, rubber & GRP).

   The initial point of contact will be through Premier Heating and we will then ask Martin to call you back. Martin (office manager and experienced roofer) will be there for you from the first contact, quotation and completing of works providing you with advice and reassurance throughout. Once the work is complete we will invoice you and deal with any future enquiries you may have.

We understand how important it is to deal with any issues promptly. Leaving a damaged roof without repair or replacement could result in damp walls, mould or permanent structural damage to your property so we will respond very quickly to any emergency leaks.

Martin’s roofing team will always be courteous, friendly, tidy and always be at hand for any questions on site.

All workmanship is guaranteed on completion and fully covered with company liability insurance. For larger projects RAMS and contracts can be provided.

For any roofing work call us today on 01483 234701


Merry Christmas & Thank You

A special thank you to all our customers who have used our services over this uncertain & difficult year

Wishing you a Merry Christmas and a Happy New Year


Our Christmas office opening hours this year are:

Thursday 24th Dec – 8am to 4pm

Friday 25th Dec – Closed

Saturday 26th Dec – Closed

Sunday 27th Dec – 8am to 4pm (standby 07850145589)

Monday 28th Dec – 8am to 4pm (standby 07850145589)

Tuesday 29th Dec – 8am to 4pm

Wednesday 30th Dec – 8am to 4pm

Thursday 31st Dec – 8am to 4pm 

Friday 1st Jan – Closed

Saturday 2nd Jan – 8am to 4pm (standby 07850145589) 

Sunday 3rd Jan – 8am to 4pm (standby 07850145589)